Introduction
Heritage Murals India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mural design services in India.
Information We Collect
Personal Information:
- Name, email address, and phone number (when you fill out our consultation form)
- Mural style preferences and location details
- Communication history and project requirements
- Payment information for commissioned artwork
Technical Information:
- IP address, browser type, and device information
- Website usage patterns and quiz responses
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide personalized mural recommendations and consultations
- Connect you with suitable mural artists in your area of India
- Process service requests and manage project communications
- Improve our website functionality and user experience
- Send you updates about our services (with your consent)
- Comply with legal requirements and protect our business interests
Information Sharing
We may share your information with:
- Qualified mural artists in our network (only relevant project details)
- Service providers who help us operate our business (under confidentiality agreements)
- Legal authorities when required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted data transmission and secure storage
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing for transactions
Your Rights
Under Indian data protection laws, you have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing
Cookies and Tracking
We use cookies to enhance your browsing experience and provide personalized recommendations. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Personal data is typically retained for 3 years after your last interaction with us, unless you request earlier deletion.
International Data Transfers
Your information is primarily processed and stored within India. Any international transfers are conducted with appropriate safeguards in place.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated "Last Modified" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Heritage Murals India
Email: privacy@heritagemurals.in
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India